Administrative Assistant

The Woodlands Resort & Conference Center

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Job Description

The Woodlands Resort & Conference Center
 Administrative Assistant
The Howard Hughes name is synonymous with entrepreneurial vision, tenacity and a pioneering spirit, values that today are embodied by The Howard Hughes Corporation.  While Hughes’ passion for aviation and the silver screen are legendary, it was his visionary investment in real estate that forms the bedrock of the company today.  At the core of our DNA we believe we can Make Life Extraordinary.  For our people, for our stakeholders, for our shareholders and for the people that live, breathe, consume and experience our brand.
We believe in “Thinking Big” at The Howard Hughes Corporation.  We are driven by entrepreneurialism, a passion for excellence, and an unrelenting dedication to success.  Our mission is to be the pre-eminent developer and operator of master planned communities and mixed-use properties.  We create timeless places and memorable experiences that inspire people while driving sustainable, long-term growth and value for our shareholders. We create environments where people want to live, work, shop, dine and play from coast to coast to coast.
Provide administrative support to the EVP and VP of Hospitality and members of the Executive Management team at The Woodlands Resort & Conference Center.  Responsibilities include but are not limited to logistic scheduling of appointments, making travel and meeting arrangements, preparing reports and financial data and addressing inquiries.  Possess Microsoft suite computer skills; expert knowledge of Power Point required; and the ability to work well with management and staff at all levels.
  • Responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex executive meetings; manages time conflicts
  • Prepare expense reports for executives and their team
  • Review and summarize miscellaneous reports and documents; processes invoices
  • Act as a liaison with legal department and upload statements of work and contracts in Salesforce.  Ensure certificates of insurance (COIs) are completed and up to date.
  • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
  • Assist with time edits in Kronos time-keeping system, as necessary for culinary team.
  • Proactively seek and implement continuous improvement opportunities in areas including but not limited to workflow, reporting procedures and expenditures.
  • Answer and appropriately direct telephone calls; greet visitors and manage their stay.
  • Arrange travel schedule and reservations for executive management; ensures thorough planning, agendas and trip execution.
  • Coordinate volunteer events, prepare agendas, coordinate catering, secure location, etc.
  • Coordinate the collection and review of presentation slide decks for executive sessions.
  • Perform general office duties including but not limited to, ordering supplies, records and file maintenance, tracking and entering employee time off, bookkeeping, distributing mail, preparing invoices, reports, memos, letters, financial statements and other documents.
  • Ability to support multiple executives as well as members of their teams
  • Excellent calendar management skills, including the coordination of complex executive meetings
  • Experience assisting management with the creation of PowerPoint presentations
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
  • Experience scheduling travel arrangements for management
  • Strong attention to detail and the ability to work in a fast-paced environment.
  • Excellent verbal and written communication skills
  • Knowledge of company policies and procedures
  • Ability to build positive working relationships with employees at all levels within the organization
  • Exercise sound judgment when making decisions
  • If required, the ability to work over-time
  • “Can-do” attitude, pro-active and resourceful
  • Exceptional communication skills 
  • Work in a cooperative and friendly manner with fellow employees, set a positive example
  • Provide the highest level of guest service to the hotel’s clients
  • Maintain professional attire and personal hygiene
  • Maintain a clean, neat and orderly work area
  • Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook
  • Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques
  • Promptly report substandard (unsafe) conditions to Supervisor
  • Promptly report accidents, injuries, property damage or loss to Supervisor
  • Inform management promptly of any work-related problems or guest complaints
  • Promote the hotel through goodwill, courtesy and a positive attitude
  • Attend all scheduled training classes and meetings
  • Continue to learn and grow in your position
  • Perform any reasonable request as assigned or directed by management
  • Provide for a safe work environment by following all safety and security procedures and rules
  • Assist person(s) with a disability
  • Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees
  • Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
  • Ability to lift 50 lbs.
  • Normal work hours: varied to include nights, weekends, and holidays.
  • High School Diploma or equivalent required
  • Associates degree in business preferred.
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.”