Hospitality IT Manager

The Westin The Woodlands

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Job Description

The Westin at The Woodlands
Hospitality IT Manager
The Howard Hughes name is synonymous with entrepreneurial vision, tenacity and a pioneering spirit, values that today are embodied by The Howard Hughes Corporation.  While Hughes’ passion for aviation and the silver screen are legendary, it was his visionary investment in real estate that forms the bedrock of the company today.  At the core of our DNA we believe we can Make Life Extraordinary.  For our people, for our stakeholders, for our shareholders and for the people that live, breathe, consume and experience our brand.
We believe in “Thinking Big” at The Howard Hughes Corporation.  We are driven by entrepreneurialism, a passion for excellence, and an unrelenting dedication to success.  Our mission is to be the pre-eminent developer and operator of master planned communities and mixed-use properties.  We create timeless places and memorable experiences that inspire people while driving sustainable, long-term growth and value for our shareholders. We create environments where people want to live, work, shop, dine and play from coast to coast to coast.
Job Summary
Position provides IT support to The Westin at The Woodlands.  This includes but is not limited to the installation, configuration, and maintenance of all IT equipment.
All employees are to understand and demonstrate the hotel’s Core Values, received upon hire and regularly reviewed throughout the course of employment.
  • Maintain all required SOX relevant systems, ensure compliance
  • Responsible for the installation, configuration, and maintenance of the phones, computers, printers, servers, network infrastructure, guest wireless system, and any other IT equipment located at the hotel. This includes utilization of a Helpdesk ticketing system.
  • Management of all user accounts, workstations, and Point of Sale terminals. This includes creating, configuring, and disabling user accounts.
  • Management of all Active Directory user and computer management. Maintaining a signed CAR form for all IT requests.
  • Configuration and management of the hotel Point of Sale, programming and updating menus as needed.
  • Maintenance and configuration of all backup systems and services
  • Ensuring network security is maintained by keeping systems locked and removing users as required in a timely manner
    Physical Requirements
  • The ability to lift up to at least 50 pounds
  • Qualifications
  • Possess knowledge of analog telephone and IP Telephony systems
  • Knowledge of Network cabling and networking equipment
  • 5+ years of experience with computer networks and telephone systems
  • Knowledge of VLAN setup and configuration
  • Knowledge of Sarbanes-Oxley Compliance Standards
  • Knowledge of Payment Card Industry Data Security Standards
  • Hospitality background highly desired
  • Must be able to work a flexible schedule to include nights, weekends and holidays
    “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.”