Host/Hostess

The Woodlands Resort & Conference Center

Back To All Jobs

Job Description

The Woodlands Resort & Conference Center
Host/Hostess 
 
The Howard Hughes name is synonymous with entrepreneurial vision, tenacity and a pioneering spirit, values that today are embodied by The Howard Hughes Corporation.  While Hughes’ passion for aviation and the silver screen are legendary, it was his visionary investment in real estate that forms the bedrock of the company today.  At the core of our DNA we believe we can Make Life Extraordinary.  For our people, for our stakeholders, for our shareholders and for the people that live, breathe, consume and experience our brand.
 
We believe in “Thinking Big” at The Howard Hughes Corporation.  We are driven by entrepreneurialism, a passion for excellence, and an unrelenting dedication to success.  Our mission is to be the pre-eminent developer and operator of master planned communities and mixed-use properties.  We create timeless places and memorable experiences that inspire people while driving sustainable, long-term growth and value for our shareholders. We create environments where people want to live, work, shop, dine and play from coast to coast to coast.
 
POSITION SUMMARY:  
The Howard Hughes Corporation is searching for Host/Hostess for The Woodlands Resort.   The hotel is located in the award winning master planned community of The Woodlands, Texas.
 
The Host/Hostess for The Woodlands Dining Room is responsible for warmly  answering phones in a timely order and taking the food order.
Primary responsibilities include answering the phone withing 3 rings, assist with to go orders, respond to inquiries regarding dining options, menu, buffet, hours of operation and general resort knowledge.  May also assist servers with side work such as folding napkins, prepping silverware, etc.
Full-time and part-time opportunities available. Must be flexible to work varied shifts, varied days of the week to include nights, weekends and holidays.
 
 
 
ESSENTIAL JOB RESPONSIBILITIES:  
  • Handle all incoming calls, in a polite manner, , take incoming phone calls, 
  • Take all orders and repeat the order to the guest in a professional manner.
 
ADDITIONAL RESPONSIBILITIES:
  • Work in a cooperative and friendly manner with fellow employees, set a positive example.
  • Provide the highest level of guest service to the hotel’s clients.
  • Maintain professional attire and personal hygiene.
  • Maintain a clean, neat and orderly work area.
  • Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
  • Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.
  • Promptly report substandard (unsafe) conditions to Supervisor.
  • Promptly report accidents, injuries, property damage or loss to Supervisor.
  • Inform management promptly of any work-related problems or guest complaints.
  • Promote the hotel through goodwill, courtesy and a positive attitude.
  • Attend all scheduled training classes and meetings.
  • Continue to learn and grow in your position.
  • Perform any reasonable request as assigned or directed by management.
  • Provide for a safe work environment by following all safety and security procedures and rules.
  • Assist person(s) with a disability.
  • Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees.
  • Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
 
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • High school or equivalent education preferred.
  • Prior Restaurant experience preferred. 
  • Starwood or similar branded, full service hotel experience preferred.
 
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.”
 
 
The Host/Hostess for The Woodlands Dining Room is responsible for warmly  answering phones in a timely order and taking the food order.
 
Primary responsibilities include answering the phone withing 3 rings, assist with to go orders, respond to inquiries regarding dining options, menu, buffet, hours of operation and general resort knowledge.  May also assist servers with side work such as folding napkins, prepping silverware, etc.
 
Must be flexible to work varied shifts, varied days of the week to include nights, weekends and holidays.
 
APPLY NOW