Conference Service Attendant

The Woodlands Resort & Conference Center

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Job Description

The Woodlands Resort and Conference Center
Conference Service Attendant
 
Howard Hughes was synonymous with entrepreneurial vision, tenacity and a pioneering spirit, much like The Howard Hughes Corporation that bears his name.  While Hughes’ passion for aviation and the silver screen are legendary, it was his visionary investment in real estate that forms the bedrock of the company today.  At the core of our DNA we believe we can Make Life Extraordinary.  For our people, for our stakeholders, for our shareholders and for the people that live, breathe, consume and experience our brand.
 
We believe in “Thinking Big” at The Howard Hughes Corporation.   We are driven by a passion for excellence, entrepreneurialism, and a commitment to success.  Our mission is to be the pre-eminent developer and operator of master planned communities and mixed-use properties.  We create timeless places and memorable experiences that inspire people while driving sustainable, long-term growth and value for our shareholders. We create environments where people want to live, work, shop, dine and play from coast to coast to coast.
 
POSITION SUMMARY:  
 
The Howard Hughes Corporation is searching for Conference Service Attendant for its Woodlands Resort and Conference Center. The resort is located in the award winning master planned community of The Woodlands, Texas 45 minutes north of Houston. The resort features 406 guestrooms, 60,000 sq. ft. of meeting space, multiple restaurants and 2 lounges. The area around the hotel is home to multiple Fortune 500 companies, The Cynthia Woods Mitchell Pavilion, shopping, dining and entertainment venues.The Conference Services Attendant will have overall responsibility for the actual set-up/break-down, care and maintenance of the meeting rooms and banquet events.
 
 
 
ESSENTIAL JOB RESPONSIBILITIES:
 
  • May respond to guest request, changes and additions as necessary, promptly and in a professional manner
  • Set up includes tables, chairs, stages, dance floors and audio visual equipment.
  • Attend weekly Banquet Event Meetings and other meetings as set forth by the Banquet Manager.
  • Maintain all equipment and facilities in an organized, clean, safe environment.
 
ADDITIONAL RESPONSIBILITIES:
 
  • Work in a cooperative and friendly manner with fellow employees, set a positive example.
  • Provide the highest level of guest service to the hotel’s clients.
  • Maintain professional attire and personal hygiene.
  • Maintain a clean, neat and orderly work area.
  • Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
  • Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.
  • Promptly report substandard (unsafe) conditions to Supervisor.
  • Promptly report accidents, injuries, property damage or loss to Supervisor.
  • Inform management promptly of any work-related problems or guest complaints.
  • Promote the hotel through goodwill, courtesy and a positive attitude.
  • Attend all scheduled training classes and meetings.
  • Continue to learn and grow in your position.
  • Perform any reasonable request as assigned or directed by management.
  • Provide for a safe work environment by following all safety and security procedures and rules.
  • Assist person(s) with a disability.
  • Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees.
  • Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
  • The ability to spend long hours moving around, to include walking, standing, sitting and crouching while performing other duties.
  •   Ability to work well under pressure and perform during emergency situations. 
  •   Ability to regularly lift objects up to 50 lbs.
 
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Applicant must be flexible to work varied hours including nights, weekends and holiday
 
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.”
 
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